Returns, Exchanges, Refunds
exchanges and refunds are at the discretion of our Online Retail Partner.
wish to return or exchange your purchase, please follow the instructions on the
Returns & Exchanges form included with your shipment.
- Personalized or custom ordered items, books, videos, supplements/ wormers or any ingestible product (for safety reasons) may not be returned.
- Saddles are not refundable if marked in any manner.
- Any undergarments cannot be returned.
- Saddle Pads, Horse and Dog Blankets and sheets must be returned clean and unused. We suggest putting a clean sheet on your horse or dog first before trying your new blanket to test for sizing in order to keep in clean.
- Any items that are not in “Like New” condition may not be returned unless covered by a manufacturer’s warranty.
Important: All packages that are returned without an
approved Return Authorization Number
(RA#) on the box will be refused.